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How will I be charged?

Last updated on April 23, 2024

Compressr subscriptions are accompanied by simple and transparent billing. 

Here's what you need to know about how you'll be charged for our services:

  1. Payment Processor:
    • We use Stripe, a secure and reliable payment processing platform, to handle all billing transactions.
    • Stripe is trusted by millions of businesses worldwide and ensures the safety of your payment information.
  2. Subscription Billing:
    • If you sign up for one of our subscription plans, your credit card will be charged automatically on a recurring basis.
    • The billing cycle depends on the plan you choose (monthly or yearly) and starts from the date of your initial subscription.
    • Your subscription will automatically renew at the end of each billing cycle unless you cancel or change your plan.
  3. One-Time Purchases:
    • If you make a one-time purchase, such as buying credits or unlocking specific features, your credit card will be charged immediately.
    • The amount charged will be clearly displayed during the checkout process, and you'll receive a confirmation email upon successful payment.
  4. Billing Updates:
    • If you update your billing information, such as changing your credit card details or billing address, the changes will take effect from the next billing cycle.
    • You can easily manage your billing information by accessing the billing section in your account settings.
  5. Billing Notifications:
    • We will send you email notifications related to your billing, such as subscription renewal reminders, payment confirmations, and invoices.
    • Make sure to keep your email address up to date in your account settings to receive these important notifications.
  6. Billing Support:
    • If you have any questions or concerns regarding your billing, our dedicated support team is here to help.
    • You can reach out to us at team@compressr.au, and we'll assist you with any billing-related inquiries.

We strive to make the billing process seamless and hassle-free for our users. 

If you need any further clarification or assistance, feel free to contact our support team, and we'll be happy to help you.

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